How To Pay Your Bill
Payments are due in the HRCSD Office by the 25th of the Month. Postmarks are not accepted.
For your convenience, there are a variety of ways to pay your water and sewer bill.
Our Utility Billing Customer Portal is designed to make managing your utility account online more convenient and efficient.
Here's what you can expect from the portal:
- Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
- Account Management: You can easily view your billing history, track your usage, and update your account information.
- Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
- Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
- User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.
Getting Started is Simple!
- Visit our Utility Billing Customer Portal or by scanning QR code with your smartphone or mobile device.
- Register Your Account: Follow the registration instructions to set up your new portal account.
- Exploye Features: Once registered, you can explore all the features that are available to you.
Residents already enrolled in our Autopay Program (Direct Debit) via their bank account do not need to re-enroll on this site. They will still have all the other great benefits of creating a utility billing customer portal, and their Autopay will continue to be automatically drafted on the due date without additional fees.
Should you have any questions or need assistance with the portal, our customer service team is here to help. You can reach us at (805) 227-6230 or submit an inquiry here.
Additional Ways to Pay Your Utility Bill
Municipal Online Payments, a third party payment service.
You can access the secure website by clicking link above. You have the option to Quick pay, or you can Sign In/Register for an account. You will need your HRCSD 10-digit account number as well as your last payment amount to register. Convenience Fees apply for this service.
Payments can be made by phone with a debit or credit card, 24 hours a day, 365 days a year, by calling (866) 279-2004. You will need your HRCSD 10-digit account number. Convenience Fees apply for this service.
*You can also reach our automated payment system by calling the District office at (805) 227-6230 and selecting option 2.
There are some basic requirements to use Text Message Payments. You can enroll from IVR, and you have to store your credit card credentials. Upon enrollment, the user will receive a verification text to verify they enrolled.
Once a new bill is posted, the user will receive a text message with the corresponding details. The user would respond "Pay," and the payment would process with a confirmation number. Convenience Fees apply for this service.
The IVR Number is (866) 279-2004.
Please include your account number on all checks and mail along with your payment portion of the bill to:
Heritage Ranch Community Services District
4870 Heritage Road, Paso Robles, CA 93446
By enrolling in Auto Pay, you understand that your checking or savings account will automatically be drafted on the 15th of the month for the full account balance shown on your bill.
Please complete the form below to receive the Automatic Payment Form via email.
Filling out this form does not automatically enroll you in Auto Pay. Once the District receives this form, we will email you the required form which will be e-signed.
The HRCSD office accepts the following payment methods:
- Debit/Credit Cards
- Cash
- Checks
- Money Orders
Office Location: 4870 Heritage Road, Paso Robles, CA 93446
Located next to the Senior Center
Office Hours:
- Monday through Thursday: 7:30 a.m. to 4:00 p.m.
Lunch Closure: The office is closed daily from 12:30 p.m. to 1:30 p.m.
The after hours drop box is located in the parking lot of the HRCSD Office. (yellow tube). Acceptable forms of payment include checks and money orders only. Please do not leave cash in the drop box.
In order to avoid late fees, please allow plenty of time for your payment to reach us. Payments received after 4pm on the 25th will be credited the next business day. If the payment is received after 4pm on the due date it will be subject to late fees. Should the 25th fall on a weekend or Holiday, all payments received will be credited the next business day. We are not responsible for delays caused by bill-pay services or the USPS.